Privacy Policy

Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes your name, email address, phone number, and financial preferences related to budget planning.

Personal Information

• Contact details including name, email address, and phone number
• Account information such as username and encrypted password
• Budget categories and financial goals you set within our platform
• Communication preferences and notification settings
• Profile information you choose to share with other users

Automatically Collected Data

When you use miradenthola, we automatically collect certain information about your device and usage patterns. This helps us improve our services and provide better user experience.

• Device information including IP address, browser type, and operating system
• Usage data such as pages visited, features used, and time spent on platform
• Location data if you enable location services for budget tracking features
• Cookies and similar tracking technologies for platform functionality

How We Use Your Information

We use the information we collect to provide, maintain, and improve our budget communication services. Your data helps us personalise your experience and deliver relevant features.

• Provide and operate our budget communication platform and related services
• Process transactions and send related information including confirmations
• Send technical notices, updates, security alerts, and administrative messages
• Respond to your comments, questions, and provide customer service support
• Develop new features and improve existing platform functionality
• Personalise content and recommend budget strategies based on your preferences
• Monitor usage patterns to detect fraud and ensure platform security

Information Sharing and Disclosure

We don't sell, trade, or rent your personal information to third parties. We only share your information in specific circumstances outlined below, always in compliance with Australian Privacy Principles.

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving users. These companies are bound by confidentiality agreements.

Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or the public.

Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We would provide notice before your information becomes subject to different privacy practices.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information. We're committed to helping you exercise these rights and maintaining control over your data.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We'll respond to your request within 30 days as required under Australian privacy legislation.

Data Security and Storage

We implement appropriate technical and organisational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security assessments and penetration testing of our systems
• Access controls and authentication requirements for staff accessing user data
• Secure data centres with physical access controls and monitoring
• Regular software updates and security patches to maintain system integrity

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account data is typically retained for seven years after account closure, in line with Australian financial record-keeping requirements.

Cookies and Tracking Technologies

miradenthola uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors come from.

Types of Cookies We Use

• Essential cookies required for platform functionality and security
• Performance cookies that help us understand how you use our platform
• Functional cookies that remember your preferences and settings
• Analytics cookies that provide insights into user behavior and platform improvements

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some platform features.

International Data Transfers

While miradenthola primarily operates within Australia, some of our service providers may be located overseas. When we transfer your personal information internationally, we ensure adequate protection through approved transfer mechanisms.

Any international transfers comply with Australian Privacy Principles and include appropriate safeguards such as standard contractual clauses or adequacy decisions where applicable.

Children's Privacy

miradenthola is not intended for use by children under 18 years of age. We don't knowingly collect personal information from children under 18. If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we become aware that we've collected personal information from a child under 18, we'll take steps to delete such information from our systems as quickly as possible.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We'll notify you of any material changes by posting the updated policy on our website and sending you an email notification.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.